[Resolved]  HDFC Bank — no information related to collection of fastag rfid.

Hi

I have applied for 2 separate fastag and have submitted all the required documents through online fastag hdfc portal. I have also received sms stating that my account has been created successfully but i didn't get any information regarding how to collect my fastag (Rfid).

My customer id is[protected]

There is a helpline number given[protected] but of no use as it remains always busy, no one is there to attend our call.

It will be great if you could update the status or inform from where should i collect my fastag (Rfid).

Regards,
Kunal chhatrala
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Dec 21, 2019
Complaint marked as Resolved 
Finally, after waiting for 22 days I have now received a courier containing RFID at my address (as registered with bank and not as per RC Book). The key to resolution was patience. Till date I haven't received any email or phone call from any of the representatives.(bank or fastag)
HDFC Bank customer support has been notified about the posted complaint.
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