[Resolved]  HDFC Bank — No messages received from bank side

Address:682306
Website:www.hdfcbank.com

I have not being receiving any banking related SMS from hdfc bank for the past 1 week. This has been after porting to BSNL. On contacting the BSNL side the have tried a full trace but banking messages are not received to their server. On contacting eith HDFC customer care they are not registering a complaint or even trying have a technical team discussion from their side with BSNL technical team. This is customer negligence. I request HDFC technical backend to contact BSNL @[protected] and find a proper resolution for the same ASAP.
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May 15, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2017
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to us at [protected]@hdfcbank.com with account/customer ID and your registered contact details with ref ID TTU[protected]. We shall assist you better.

-Bejoy
HDFC Bank Customer Assistance
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