| Address: | Bangalore, Karnataka, 560037 |
On 4th jan 2018, my mobile, debit card were stolen.
A fraud transaction total worth 54000 happened through upi as per below screenshot.
Date narration cheque/ref. No. Value date withdrawal deposit closing balance
04 jan 2018 upi-[protected]-[protected]@sbin0011746. Ifsc. Npci-pay[protected]upi [protected] 04 jan 2018 14, 000.00 435.12
04 jan 2018 upi-[protected]-[protected]@sbin0011746. Ifsc. Npci-pay[protected]upi [protected] 04 jan 2018 40, 000.00
I hotlisted my debit card and called customer care and complain number is mump[protected].
I registered fir in marathahalli police station on 5th jan and with the fir copy i went to bellandur hdfc branch in bangalore.
There i met operational manager named vidisha and she told lie that the it was not bellandur branch, it is marathahalli branch.
I filled dispute form there and till now no response i have received.
On 6th jan, i went with police to sbi bank and they hold the amount 54000 in the account to whom my money get transferred.
On 9th jan i got phone call from named sathish and i also send fir copy and share other details with him and till now no response from him.
This is worst experience i faced in the bank. Sbi bank hold the amount 54k and my own hdfc bank is unwilling and making delay in support.
Kindly decline the transaction and refund my money back 54000.
Please look into this issue, so that the investigation will be quick and faster and immediate action is expected.
I received mail from manish aggarwal from bellandur branch bangalore that to take up the matter with law enforcement agencies.
Please help.
Custumer id: 63379112
Name : akash singh
Mobile registered with bank : [protected]
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