[Resolved] HDFC Bank — no proper response

Kavitha Sivakumar

from Tirunelveli, Tamil Nadu

Address:

Coimbatore, Tamil Nadu

Hi,
I want to raise a complaint against your concern employee ms/mrs vinitha that we came here to sai baba colony hdfc credit card branch on 23 aug 2018 at 10, 30 am to enquire about the credit card details (Limit, netbanking facilities etc) and we approached the security mr. Shanmugam, as per his instructions we wrote the card details in the sheet and gave. Ms/mrs vinitha just wrote 10, 000 is the limit and gave to security back. She didn't come n enquire about the other queries. Is this way your concern people will respond to the customer? Call us [protected] i want to know the details of the account number, customer id.

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Sep 27, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2018

HDFC Bank Customer Care's response Dear Customer,

We are fully sensitized to your comments expressed and request you write us with the contact details of the executive on [protected]@hdfcbank.com to enable us to assist you. Further, we request you to not share any confidential information of your HDFC Bank Credit card such as Credit Card PIN number, Customer ID, CVV, Date of Birth etc.

-Manoj
HDFC Bank Customer Assistance