[Resolved] HDFC Bank — no provider charge bank credit card department

Adit garg

from Khatima, Uttarakhand

Address:

Meerut, Uttar Pradesh, 250002

Hi
I am Adit Garg . My credit card has been lost 9 th of may and I have informed to hdfc bank customer care with in 3 hr lost my card . Some one transaction made 1, 40000 rs . I have informed to hdfc bank customer care to regarding transaction they are not block this transaction and I have raised dispute also they are not provide charge back . I haven’t used any service and product . But hdfc bank always favour in merchant no provide charge back and merchant always said we haven’t Recived any amount . I haven sent many mails to bank and merchant but no refund . Merchant said we have canceled membership but no refund Recived .
What can I do in this case plz suggest.

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Jul 23, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance