[Resolved] HDFC Bank — no reply from fastag

premk56

from Thrissur, Kerala

Address:

Palakkad, Kerala, 678007

I had Submitted an application for HDFC Fastag on line on 04/11/2017 .I uploaded all the documents asked for including aadhaar card copy and the vehicle RC copy. I got application no HFR009175. As asked I downloaded the same filled up all details signed it pasted the photograph scanned it and uploaded it again. I regret to inform you that no further reply has been received from them. I wonder if I have lost the Rs 700 paid online . Their Helpline number is virtually non existent. This is very disappointing. I have been a Preferred HDFC customer for so many years and I am thinking of reviewing my relationship with HDFC .

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Dec 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2017

HDFC Bank Customer Care's response Dear Customer,

Kindly email at hdfc.[protected]@sahaj.co.in or reach us directly contact the Fastag Team at [protected] & [protected] for any further clarification/information if required.

-Bejoy
HDFC Bank Customer Assistance