HDFC Bank — No response regarding correction in name for issued policy

Address:	Mumbai City, Maharashtra, 400011
Website:	www.hdfclife.com

Very bad experience with HDFCLife . First of all you folks don't verify submitted documents at all. Through verification call, I came to know that my middle name is missing in your database. I was asked to send a mail to correct the same. I did the same but no one responded. After one week, I got hard copy of policy with my incorrect name on it. How you can be so careless? You are issuing policy without checking documents where my correct name in mentioned. You are also issuing the policy even verification call fails to meet certain criteria.
Now I'm following with you for almost one month and I am not getting any response. I am sending reminder every other day.
It was good for me that I came across your real face now itself. How can I rely on your policy for my family when you can't even respond to mail after 6-7 reminders. Pathetic service My proposal no. is 18124810