[Resolved]  HDFC Bank — No solution and just harassment by hdfc credit card team

Hi all,

My name is snehal bhosale. Using hdfc credit card from past one year. I was never defaulter for any payment. Post taking credit card i got a call from hdfc for availing mediclaim for my parents. I have processed for the same and installments are still coming. Yet i haven't received mediclaim card. I cant use this benefit. Also i haven't received any statement which i can use to save my tax. Not sure what is happening. To verify details hdfc can reach home but to handover card they don't have time to do it and no courtesy to keep us inform.
I haven't received my credit card statement from past more than 6 months. Just a sms. I am not aware about my itemized statement. How can you expect me to pay an amount, every month post receiving calls from credit card recovery team i do share all my issues with them. But its just a fake assurance which i have received every time and they just made me to pay minimum due with promise to share my complain to hdfc. From past 6 months hdfc just making me fool and unnecessary every month generate big amount of bill. If you will check my card statement for past 6 months i haven't swiped it at any place. Not sure how come bill is generating. I need whole explanation as soon as possible.

If you will sum up all my issues then it will look like below.
1. No statements from past 6 months
2. No credit card usage by me from past 6 months still unnecessary bill is generating and its amount is increasing.
3. No mediclaim card has received after completing whole year for my mom.
4. No mediclaim statement/certificate received to get tax benefit.
5. Telecallers are very rude and with lack of knowledge about process.

Please do look into this and let me know by when all these problems will resolve. I am seriouslly feeling its lot of mental torture. Without using card unnecessary fake bills are generating. Because of this i am scared to use card.

Thanks,
Snehal