| Address: | D 44, RDC, Raj Nagar, Uttar Pradesh 201001 |
When I applied for my current account in the month of May, I had specifically asked Ms. Pooja Chaudhari (her number [protected]) for AD Code while we were sitting with Mr. Vijay (his number [protected]). At that point, she saiid that I'll receive my AD Code in 8-10 days but I haven't received it till now.
Despite numerous verifications of my location and multiple called made to both Ms. Pooja and Mr. Vijay. Mr. Vijay told me that he is getting verifications for my AD Code even before he filled the form for AD Code. Then after numerous calls, he called me to his office and filled the AD Code form and till now, their response is that someone's approval is pending.
It's amazing that even to fill the AD code form, HDFC require a approval from someone at top management. Great management HDFC! (Slow claps!!!)
Mr. Vijay when he visited my business location for verification, had even once gone to length of telling me that the bank is only interested in serving big business customers. Even one video where your senior manager was abusing his juniors was so true because Mr. Vijay had said, "Sir, apka balance acha maintain nai hoga to ye toh pooja ki sar dardi hai...usko problem hogi isse, ye mera issue nahi hai.". If HDFC is not able to cater the needs of small businesses, please mention this on your website and I'll take this matter to social media too if this is not resolved.
Since May, it's now July and when I called Mr. Vijay, he asked me to talk to Ms. Pooja and she is not picking my calls and neither replying to my messages.
HDFC, your employees gave me wrong information in order to get my account open. Please resolve this issue. Just because your 2 employees had lied to me and gave me wrong information, I had already incurred a loss of more than 750 dollars. This could had been easily reverted if your employees would have given me true information.
I tried to contact HDFC bank through their website form and guess what, it's not working.
Such a great service provided by the biggest private bank in our country.
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