HDFC Bank — No toll free number 1800****** for mumbai customers

Address:	400703
Website:	www.hdfc.in

Dear Mr. Anay, I would like to introduce myself as an INDIAN n am proud of it. My simple Question being a HDFC Customer is as follows -
1) why Mumbai Cust. have to dial on the LANDLINE [protected] & not HDFC Tollfree numbers 1800*****?
2) Landline number which is charged for INR 3/minute whereas Tollfree numbers are charged INR 0.00/min?
3) How possible a Cust. can bear the charges of Call for just asking Repayment Dues etc?
4) Is there is any direct number to be dialed in case of emergency in Credit Card related queries?
5) Is it worth for MUMBAI Consumers to pay charges in the name of tollfree while the other states of the Country using BSNL or 1800******* free of cost?

It means you think that the Mumbai Customers are well versed & must not have any issues in paying for cust. care services whatsoever charged. where it is the duty & responsibility of the Co. to provide absolutely "TOLLFREE" services similar to ALL INDIANS.