[Resolved]  HDFC Bank — noc not being issued after settlement money paid.

Address:Bangalore, Karnataka, 560097

HDFC trains its collection executives to fool customers and then their customer relationship officers lie to cover it up. Customer's money is not for looting. HDFC should be ashamed to indulge in all kinds of fraud. Unlike other banks, HDFC does not publish the contact details of its grievance redressal cell and nodal officers. They have given me a phone number of Mr Kesava for my case who is always unreachable. I know all this is deliberate and HDFC thinks the customers will keep quiet and keep on paying you money. They are flouting all banking guidelines and have cheats and criminals in their offices. I have paid all my settlement dues but HDFC does not want to issue any NOC as it has invalidated my settlement. Their collection team does not say this while collecting money, they said even if there is one month or two month delay, the settlement is in force. They made me pay all the settlement money and now they are saying the settlement is invalid. This is cheating and fraud.

HDFC has to be answerable and settle the matter or else there will be legal action.
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Aug 7, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Jul 06, 2018
Updated by Sushilpnoida
I want to contact details of HDFC grievance cell which is not published anywhere.
Verified Support
Jul 07, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance
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