HDFC Bank — Noc required on credit card cancellation

This is mail regards to my credit card that i raised request to close my credit card however every month i received message that in the month of Sept due amount is -55, in the month of Nov due amount is Rs 234, in the month of Dec due amount is Rs 239, in the month of Jan due amount is Rs 245.Called Hdfc regarding this issue spoke with rajendra he told me that your card has been handled by collection team also he raised complaint with complaint no [protected] and then i got call from collection team spoke with Lovepreet she stated your card has been suspended however due amount is Rs 245 .She is very unprofessional during the call when i told her i am not going to pay single amount then she stated do as your wish even not once she empathize .I am dissatisfied with credit card service department everytime i spoke to different executive and they told me a new story.I have call recordings also in which representative stated that there is no outstanding amount in credit card ending 4629.Now as per last conversation paid all my due amount on credit card .Please cancel my credit card also send me an email that no outstanding amount on credit card ending with 4629 along with NOC mail