HDFC Bank — Non accountal of credit card payment

Address:

Hyderabad, Andhra Pradesh, 500047

On 22/9/16 i made an online payment of rs. 5166\- to hdfc bank in connection with the credit card no.[protected] vide icici sb account. Icici bank made the payment vide their payment no. Bil/[protected]/visa#/hdfc. But till today the same is acknowledged by you nor i credit from icici bank. Today i received a warning from your bank to make payment of rs.10, 093.21 to avoid delinquent status. Im deeply hurt and i made payment for 11, 000/- at 2.40 pm. And this is not the first time that this is happened to me. Not knowing the reasons, i would like to gracefully close my credit card account early. Kindly send me the total balance due to your bank so that i can make payment and close the chapter with your bank.