HDFC Bank — non-issuance of no dues certificate

I am simply requesting a no-due certificate for my credit card that was settled long back. I just have the card number with me and i have lost my registered mobile number. Even after making repeated requests via mail and post to the cards division in chennai, i don't seem to get any respond from them. Neither do they respond me with anything on phone banking as now the card is supposedly blocked and not active anymore.
Was this information helpful?
No (0)
Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2019
HDFC Bank Customer Care's response
Dear Customer,

We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 33016802 for further assistance in this regard.

-Nadia
HDFC Bank Customer Assistance
Jul 06, 2019
Updated by Mehernoz
Hello! The number you added here shows to be non-existent. Can you please add the std code extension and also one number isn't shown on the webpage. It shows protected.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32730
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information