[Resolved]  HDFC Bank — non-maintenance charges

My a/c was dormant for almost 2 years. The hdfc bank put a changes of 7500 for non-maintenance. Talked to the bank manager and she promised to waive off 5000 rs. Penalty. She asked me to deposit 2000 rs into the a/c to activate it. However after repeated request the promised amount of penalty was not waived off.in fact more amount was charged. It is totally unfair when already a discussion is happening for waiver to add more penalty. This seems to be an attempt to mint money from poor customers who are far away. I live in us and have no easy mean to contact. Emails are not replied, phone calls not received and i cannot go to bank. I would not recommend anyone to open a/c in hdfc after this bitter experience.
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Mar 27, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Verified Support
Feb 23, 2018
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

Anay,
HDFC Customer Service Assistance
Complaint comments 

Comments

I Have been charged similar ways "3RD PARTY CASH TXN INC GST" not sure why ??

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