[Resolved]  HDFC Bank — non payment of redemption / surrender value o[censored]nit linked insurance scheme

Sir, hdfc life insurance is not redeeming my insurance polices[protected] &[protected] and not paying the money. They are harassing me during the last 5 weeks and simply not paying the money back, even after submitting all the required documents to them. There were more than 25 email communication with them as they were asking the documents one by one just as a delay tactics. There is no professional ethics in this company and they are not bothered about neither the customer nor the regulatory authorities. For example, one time they told the beneficiary is minor (She is major and i have submitted documents accordingly) and asked me to submit fresh documents. When i submitted the documents, they changed their stand and asked fresh documents as major, they repeated this same tactics 2 times just to avoid and harass me, it is equal to cheating. Sir, please note that when i initiated the redemption process the nav of my policy was around rs. 6, 50, 000 and now it is around rs. 6, 08, 000, which reflect around rs. 90, 000 loss for me in the 2 policy. Please do the needful get the money from hdfc life insurance as well as ask them to pay me the compensation for the financial loss and the harassment they made to me to avoid / delay the payments.