HDFC Bank — non receipt of hdfc fast tag - customer id[protected]

ISHRAT NOOR Siddiqui

from Delhi, Delhi

Address:

Raigad, Maharashtra, 402209

Dear sir,

On 5th december i applied for a fast tag to hdfc but till date i have not received hdfc fast tag although my customer id[protected]is generated and account if recharged for rs300/-

It is shocking thay hdfc fast tag customer help line number [protected]is dead and even hdfc bank customer care line is alosn getting connected.

In view of above, it is requested to kindly take appropriate action against the hdfc fast tag authorities and provide me the compensation of rs5000/- for causing this delay and mental agony to me.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Preethi
HDFC Bank Customer Assistance

Dec 23, 2019

Updated by ISHRAT NOOR Siddiqui Dear Preethi,

Surprised to receive one liner reply. HDFC Bank should be responsible for this delay, hence, it is requested to you and your officials to forward my complaint to fastag.[protected]@insolutionsglobal.com as well and resolve the issue otherwise I will be forced to file a case in consumer forum.

Regards

Ishrat Noor Siddiqui
Cell:+91-[protected]