HDFC Bank — Non receipt of physical / hard copy of the HDFC bank Credit Card

Address:

Nagpur, Maharashtra

Dear HDFC Credit Card Team, I am Mr. Bhushan Manapure is your HDFC bank Titanium card holder ( call it my bad luck), I had made almost all the efforts to get the physical statement of my card. I had made almost 6 – 7 complaints/request with your very professional and well equipped problem solving team. On every request / complaint I got very satisfying answer from your team i.e “ Dear sir, we are sorry for inconvenience caused to you, from next month you will get the physical statement at your mailing address promptly”…………….the funniest part is, which is never happened till date of writing this mail. One of your customer care executive has explained me that, my mailing address doesn’t comes under geographical courier services area…………………………However I got complete Credit card kit, along with the other communication made by the HDFC bank at same address…………………………….I think to get me the physical statement from your end, I have to change my residence!!! On another communication with your team, I got the answer “ the duplicate statement of your credit card is sent on your mailing address and it is received by Ms. Ashiwini…………………I wonder, I have family member by name “Ashwini” At the last, I think you will consider my sincere request for sending the physical statement ( by default @ every month ) at my mailing address. Credit Card and Card Holder Details : Card Holder Name : BHUSHAN M MANAPURE Contact No. : [protected]