[Resolved] HDFC Bank — Non receipt of survival benefit after 3 yrs of closure

Sanjiv Bakhshi

from Gurgaon, Haryana

Address:	Mumbai City, Maharashtra, 110017
Website:	www.hdfclife.com

(1) 3 policies were taken on behalf of my wife for which premium was paid by me - no. 10134941, 10139804, 10140276 thru my hdfc bank a/c.
(2) on maturity, address change was communicated to them many times with address proofs but amount has not been recieved till date even after detailed reminders for the last 3 yrs.
(3) complaints have been made to all levels for escalation & documents loaded to their whatsap no. / on - line site also.
(4) deliberate delay by them.

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Dec 2, 2016

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2016

HDFC Life Customer Care's response Hi, regret the inconvenience caused. I am looking into the details of your concern and would be updating to you shortly on the same.- Manish

Verified Support

Nov 01, 2016

HDFC Life Customer Care's response Hi, I would like to inform you that your complaint is being looked into by our team and shortly the revert will be provided to you by us.-- Manish.

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Comments

SUBHAS KANTI BHATTACHARYYA

Furnished wrong information by the employee concern at time of policy selling My Application No.[protected], I want to rejected the policy so I want refund the 1st installment of Rs-24000.00 .in my a/c of HDFC Bank, Katwa BR., Dist -Burdwan.

HDFC Life Customer Care's response, Nov 3, 2016

Hi Subhas, kindly write your request for cancellation of the aforesaid application to [email protected] from your registered Email ID for us to process the same.