HDFC Bank — Non refund of insurance premium debited

Address:	500007
Website:	Hdfclife.Com

I have chosen hdfc life insurance company term insurance plan named hdfc life click to protect plus term insurance. The details of the term policy are sum assured 50 lakhs premium paying term 35 years premium amount per annum 5186. I paid the premium amount online and the policy was accepted online. The company officials said the medical parameters haven't been fulfilled and the underwriting team has asked me to continue with the policy provided the premium amount be increased by 60% with the rest of the terms and conditions remaining the same. I rejected their proposal for increased premium and I cancelled the term policy. They said the premium paid would be refunded within a week. But it has been 4 months and I have not yet received the premium amount refund.