[Resolved] HDFC Bank — Non Relevant Membership Fees Charged on My Credit Card

Vickyrr

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

This is in reference to my HDFC Credit card which i have been using for more than 2 years now. every year they charge my credit card with Annual membership fees which was not a part of my original agreement. from the past 2 years they have reversed the Fees saying it was a mistake from their Marketing team to charge it. This yea, and month they have again charged Rs 2, 200 as annual fees which is a mere fraud and i have raised a request to reverse the feed but no one has responded yet. the request number is [protected] taken by sameer Khan . I am not sure how many more customers are victim of this fraud by the Bank. Please help to resolve this issue Regards [protected]

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Fees reversed by the bank and sent a new card with no membership fees. this has now resolved my issue. the new card sen has no annual fees as claimed by the bank.

Related HDFC Bank reviews

View all 32728 HDFC Bank Reviews

Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Rajpal,
We have taken note of your comments expressed with regard to the renewal membersip fee billed to your card account and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance