Sir,
I had purchased HDFC Life Insurance Policies from HDFC bank, Drive-in road, Ahmedabad, Gujarat, on the insistence Ms Tanvi, in 2014. I received the policy from Mumbai HDFC Bank. Address mentioned in the policy is HDFC Bank Ltd Sandoz House, 2nd Floor Shiv Sagar Estate, Dr Annie Besant Road, Worli Mumbai, Maharashta. Policy no. is 16716621 and 16810599. Payment was done directly from my account of HDFC bank, Ahmedabad.
After this purchase, I received a phone call from Mr. Rahul Aggrawal (mobile no. [protected]) HDFC Life Agent from Delhi proclaiming the policy allotted is a wrong plan and he insisted me the transfer the fund to other policy which will be beneficial.
He further suggested to pay Rs. 1, 00, 000 for the HDFC Life super income plan policy by cheque. Since he said the local branch will not be help in the plan change, he asked me to courier the cheque to HDFC life Nagpur branch.
I couriered the cheque of HDFC bank, cheque no. 932072 on 25/06/2014 from Maruti courier Service PVT. LTD, P.G. agency: 7, Premchandnagar Raw House, Judges Bunglow Road, Ahmedabad. The courier was done in the name of Surgeet Majitrhia HDFC LIFE, Nagpur. Courier number is [protected].
I received the HDFC Life Super Income Plan policy from Delhi from the agent SMC Insurance Brokers PVT. LTD. Address mentioned in the policy is 9B, Netaji Subhash Marg Daryagnaj Delhi, Code 00446466, License no. 289. Policy No. 16945884.
The branch office mentioned in the policy is HDFC SL Nagpur-Central Avenue, 1st Floor Rajmahal Complex, Central Avenue Road Lakardganj. Above Axis Bank, Nagpur, 440008. Telephone Nos. [protected]. Registered office. Lodha Excelus, 13th Floor, Apollo Mills Compound, N.M Joshi Marg, Mahalaxmi, Mumbai 400011.
In the month of June 2016, Mr Rahul called me asked me to pay premium by cheque. I couriered the cheque of Rs. 1, 60, 000 from State Bank of India, SG Highway branch, SME branch, Ahmedabad, Gujarat on 11/06/2015. The Cheque no. is 4228. The courier was done from the same maruti courier in the name of classic world. Courier number is[protected].
Again Mr Rahul called me asked me to pay Rs. 1, 40, 000. I paid online by NEFT from State Bank of India, SG Highway branch, SME branch, Ahmedabad. NEFT transfer was done in name of Standard city on 25/06/2015. NFFT SBIN[protected]
On 25/08/2015, Mr Rahul again asked me pay Rs 1, 00, 000 online on HDFC portal. Payment was done from State Bank of India, SG Highway branch, SME branch, Ahmedabad. Reference No. is IG0AOVUDM8. The amount was transferred to[protected].
He used to be in constant contact with me and also updated me the all the amount is transferred to your policy but the local branch agents are not allowing your premium to be deposited in your account as their do not get the commission.
Meanwhile on 1/01/2016, Mr Rahul ask me the transfer Rs. 1, 00, 000 premium online by NEFT. The transfer of the amount was done from State Bank of India, SG Highway branch, SME branch, Ahmedabad. NEFT was in the name of Kotak Value CA. NEFT SBIN[protected]. Reference No. IR81259029. Credit Account Number [protected], Credit Bank ALLAHABAD BANK, Credit Branch BINDWAL JAIRAJPUR.
Since last six month, I am unable to contact Mr Rahul Aggrawal.
I contacted local branch for the updating my policy, they informed that the premium is not paid in your account. They are not ready to help.
I have also received message and email from HDFC Life on[protected] that my premium payment of Rs.365071 is in process of transfer in my account. Yet money is not been transferred.
I again received email from HDFC life on[protected] stating the amount is in process of transfer in my account.
I request you to look in to matter and do needful
Thanking you
Dr Anjana Chauhan
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