[Resolved]  HDFC Bank — Not able to add beneficiary as it doesn't search ifsc code of the benefactor

Hi
I did open an account with HDFC bank 3 months ago.
Since then I have tried to use net banking but I am not able to add a beneficiary.

When I log in and choose to add beneficiary but after entering the account number of beneficiary it demands the IFSC code of the same but in the box provided I cannot add the code manually neither it searches on the internet.

I have called customer care many times but after receiving the call they abruptly cut the phone.

I have no doubt now about the pathetic service of this bank.
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Aug 31, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2021
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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