[Resolved]  HDFC Bank — not able to login to my account as not receiving otp to my mobile

Address:560068

From last couple of days unable to login to my online hdfc account. Sent a mail to [protected]@hdfcbank.com with details.

After entering the login credentials, login window takes me to the next page where it asks for the otp. Since i don't receive the otp there is no way to proceed further.

Very bad experience, i had to do some transfer urgently and due to the problem i cant do. Neither i can do any online payment. Please fix this asap
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Jun 13, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 07, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have received your email. We will check with our IT team and respond to you within 3 working days.

-Anay
HDFC Bank Customer Assistance
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