[Resolved] HDFC Bank — not cancelling my credit card

Lintojohn

from Perumbavoor, Kerala

Address:

Idukki, Kerala, 685584

Sir,
I have one hdfc credit card. (Card no[protected]*) on 7th may i called kerala customer care and told them to cancel my credit card permanently. They told with in 7 days i will get call for confirmation and then it will cancel. But i have not receive any call. Then again i called customer care on 22th may, they told me the same matter, but no result received. Then on 15/06/2019 i sent a closure form to hdfc chennai office regarding this, but till date i dont receive a call or any confirmation message regarding cancel. Please do the needful.

Linto john
[protected]

+1 photos

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Aug 11, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2019

HDFC Bank Customer Care's response Dear Customer,

We are fully sensitized to your comments expressed with regard to your credit card. We confirm having processed your card closure request for your credit card ending with 3824.

-Nadia
HDFC Bank Customer Assistance