[Resolved]  HDFC Bank — Not conveyed properly while upgrading my credit card.

Address:

700156

Hi team,

I wanted to raise a complain about my up-gradation of my credit card from titanium edge ([protected]) to allmiles card ([protected])
I was using titanium edge and my reward point was 9070 but i got a call from one of the hdfc credit card representative and hey did not explain and mentioned that while upgrading this i will lost actual reward point. I have upgraded the card to get the benefit. But doing this i am in mere loss. There stands no logic to upgrade the same.
Thus requesting you to add-on the reward points of 9070 to the present card else is if possible to roll back the changes along with reward points asap. If not done there is no pint of continuing the service of hdfc credit card and will stop it. Again if i do not get any proper information to redeem my reward point i would be bound to go to consumer court. This type of service and miscommunication is not at all expected from hdfc since i am using this credit card for 3 years.


Looking for your prompt response.

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Thanks and regards,
Rajesh kumar singh | kolkata | +91-[protected]