[Resolved] HDFC Bank — not get cashback on purchasing iphone 11 pro max

[Resolved] HDFC Bank — not get cashback on purchasing iphone 11 pro max

S Souptik pal

Hi team, Hdfc cust id: 58527777 I have purchased an iphone for inr 109900.00/- on the 5th of december, 2019. There was a cashback of inr 7000/-, for which i was told that i will be getting it after 3 months/90 days. But after 3 months/90 days i haven't received the cashback yet. Also i called the hdfc phone banker and they told me i will be getting it in the last week of march but still i am witing for the cashback in the month of april. So can you please provide me with an update when shall i receive the cashback or the necessary steps to be taken by me to receive the cashback. Attaching the invoice of the purchased product along with the card swipe details. Thank you Souptik pal +2 photos Was this information helpful? No (0) Yes (0)
Jun 1, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Apr 16, 2020 Updated by Souptik pal Hi Team, HDFC Cust ID: 58527777 I have purchased an Iphone for INR 109900.00/- on the 5th of December, 2019. There was a cashback of INR 7000/-, for which I was told that I will be getting it after 3 months/90 days. But after 3 months/90 days I haven't received the cashback yet. Also I called the HDFC phone banker and they told me I will be getting it in the last week of March but still I am witing for the cashback in the month of April. So can you please provide me with an update when shall I receive the cashback or the necessary steps to be taken by me to receive the cashback. Attaching the Invoice of the purchased product along with the card swipe details. Thank you Souptik Pal Apr 16, 2020 Updated by Souptik pal Hi Team, HDFC Cust ID: 58527777 I have purchased an Iphone for INR 109900.00/- on the 5th of December, 2019. There was a cashback of INR 7000/-, for which I was told that I will be getting it after 3 months/90 days. But after 3 months/90 days I haven't received the cashback yet. Also I called the HDFC phone banker and they told me I will be getting it in the last week of March but still I am witing for the cashback in the month of April. So can you please provide me with an update when shall I receive the cashback or the necessary steps to be taken by me to receive the cashback. Attaching the Invoice of the purchased product along with the card swipe details. Thank you Souptik Pal Verified Support Apr 25, 2020 HDFC Bank Customer Care's response Dear Customer, We are looking into your query vide reference number[protected] and will respond to you shortly. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff for customer service. There may, therefore, be some delay in responding to your queries and complaints via PhoneBanking, email support, and social media channels. We request your patience and support under these unprecedented circumstances. -Zubin HDFC Bank Customer Assistance
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