[Resolved] HDFC Bank — not get cashback on purchasing iphone 11 pro max

[Resolved] HDFC Bank — not get cashback on purchasing iphone 11 pro max

S Souptik pal

Hi team, Hdfc cust id: 58527777 I have purchased an iphone for inr 109900.00/- on the 5th of december, 2019. There was a cashback of inr 7000/-, for which i was told that i will be getting it after 3 months/90 days. But after 3 months/90 days i haven't received the cashback yet. Also i called the hdfc phone banker and they told me i will be getting it in the last week of march but still i am witing for the cashback in the month of april. So can you please provide me with an update when shall i receive the cashback or the necessary steps to be taken by me to receive the cashback. Attaching the invoice of the purchased product along with the card swipe details. Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support May 15, 2020 HDFC Bank Customer Care's response Dear Customer, We understand that you have also raised your concerns at HDFC Bank Support vide reference Number[protected] and you will receive a response from them to your e-mail ID. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests, you may also use our NetBanking and Mobile Banking services. -Zubin HDFC Bank Customer Assistance
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