[Resolved]  HDFC Bank — not getting otp

Address:Mumbai City, Maharashtra

I am nri customer. I am not getting otp on my registered mobile for logging on since 1 month. I am unable to transfer fund to other bank due to unavailable of otp in hdfc bank mobile apps also. I am not suffering only for one month, several times since opening account on hdfc bank in 2014. I contacted with customer support department from abroad several times to get otp when i stuck. Sometimes i got opt after a long trial.
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Jun 14, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 08, 2019
HDFC Bank Customer Care's response
Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID., email id & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
Customer Assistance.
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