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[Resolved]  HDFC Bank — not getting otp

I am nri customer. I am not getting otp on my registered mobile for logging on since 1 month. I am unable to transfer fund to other bank due to unavailable of otp in hdfc bank mobile apps also. I am not suffering only for one month, several times since opening account on hdfc bank in 2014. I contacted with customer support department from abroad several times to get otp when i stuck. Sometimes i got opt after a long trial.
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Complaint marked as Resolved Jun 14, 2019

Complaint Status


[May 08, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response May 08, 2019 Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID., email id & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
Customer Assistance.
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    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    60%
    Complaints
    26644
    Pending
    0
    Resolved
    15362
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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