[Resolved] HDFC Bank — not getting otp

[Resolved] HDFC Bank — not getting otp

K K S Murali Mohan

It is always a problem getting otp when we do online banking. Other banks send both by sms and by email. But not hdfc. I have complained many times to my relationship manager with no action. Today 3 transactions for purchase of mutual fund failed due to not getting otp. Also there is no provision for 'resend otp' as in other banks. Very frustrating.. Was this information helpful? No (0) Yes (0)
Mar 3, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jan 31, 2020 HDFC Bank Customer Care's response Dear Customer, Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to (https://bit.ly/2Lzhyn3%C2%A0to) to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. Once you receive the auto-generated acknowledgment, please forward the screenshot of the error or SMS. -Nadia HDFC Bank Customer Assistance
Add a Comment	Share
Submit Close