[Resolved]  HDFC Bank — not getting proper response from branch

Address:PRARTHNA HOUSE 14 MILPARA, MIRA FURNITURE STREET, OFF DHEBAR ROAD, Rajkot, Gujarat, 360002

Dear all,

I am not getting proper response from hdfc bank, palace road branch where i hold 13-14 saving and current accounts so i would like to close all my accounts and move to a better bank which can me more personalised and better service.

There have been debit of imps charges in my current account where as most other banks are providing free imps transfers and i have never been informed by bank that now imps are going to be chargeable.

Also there is literally no response when we call to bank branch.

Kindly provide me process of closure of saving and current a/cs on priority basis.
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Oct 26, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2019
HDFC Bank Customer Care's response
Dear Customer,

We confirm our branch Manager Mr. Nayan Manek has sent you an e-mail to assist you with your query on[protected]:57. If any still problem you can contact me Nayan Manek (Branch Manager) on[protected] or Email: nayan, [protected]@hdfcbank.com.

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hi Team,

I wan't to cancel my credit card.No longer use hdfc credit card.please cancel my credit card
Please help me on this.

Regards,
Mahesh
[protected]

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