[Resolved] HDFC Bank — not getting replacement card for my lost food plus card

Velz

Address:

Chennai, Tamil Nadu, 600097

I'm really feeling frustrated with continuous follow up on this. I have lost my food plus card in August 2018 and my first mail started to your team through mail(FoodCardSupport.[protected]@hdfcbank.com) on 08/22/2018 with regard to this. It is more than 3 months since then, but still I haven't get my new card. More than 10 follow up emails have been sent to the above mail ID.

XXX - My company name

Kindly please arrange for new card ASAP, if not please arrange to return my cash balance of Rs. 672 which is blocked in my old card.

If I don't get prompt response for this, I may go for legal precedence on this regard.

Already updated my details on the below URL for card activation / detail correction / new card.

Old Card # is : [protected]

https://leads.hdfcbank.com/applications/webforms/apply/HDFC_FoodplusCard_TCS/ind...⇄

Regards
Veluchamy K

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Jan 14, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2018

HDFC Bank Customer Care's response Dear Customer,

Please write to us at [protected]@hdfcbank.com along with your card details and complete communication address for further assistance

-Manoj
HDFC Bank Customer Assistance