[Resolved]  HDFC Bank — Not Getting the New Food Card After raise renew request

I have been sending mail from last 20 days to get the food card in my current present address. I keep sending mail to all the concerned department or groups for HDFC Food card but no one care . Since last 6-7 months amount is there in my card it will get waste as my Card is expired.
I want first to get the new card and later the amount should transfer to new card from old card
Was this information helpful?
No (0)
Yes (1)
Sep 30, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

I am fed up with HDFC Food Card support Team. Such bad service...pathetic experience...
They are sharing below contact number for complain which is not is use.

Contact us at our Landline number[protected] during Banking hours
Thanks for the response. Today I received the food card in my kyc updated address. Actually I requested for delivery at present home address but they delivered at my updated address which is also fine. So my issue got resolved and don't want further complaints. Thanks to the team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32731
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information