[Resolved]  HDFC Bank — Not helping to get loan account statement

Address:Mumbai City, Maharashtra
Website:hdfcbank.com

I took one personal loan from HDFC bank in Aug 2014. I don't remember my loan account number, and without account number I would not be able to get the statement.
I called HDFC customer care many times (since last week I am chasing them) and each time nobody knows how to furnish me with me loan account number or its statement.

They are just passing the ball from one person to other, even I visited nearest branch also but again same result.
Moreover there is no option available on website to raise a complaint or query for my problem.

Customer care number:[protected]
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May 7, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2017
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your complete issue, Branch details, Loan details/customer Id and registered contact details with ref ID-TTO06041707 in the subject line. Will get back to you.

-Bejoy
HDFC Bank Customer Assistance
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