[Resolved] HDFC Bank — Not intimation for TPA changed

dinesh8396

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110043
Website:	Hdfc life

Hi, My name is Dinesh Kumar and customer of your health policy from last two years.

I am not feeling well from last night and admitted in Orthoplus Hospital late night. I have my health insurance card with e meditek when I admitted in hospital they said that we are sending your case in TPA as per my card my TPA my TPA was e -mediket. When hospital sent mail they told me that your TPA changed from E -mediket to Paramount. I was shocked because of I already admitted and my treatment already started.

I have very bad experience with HDFC Life this time if you are changing any TPA atleast intimate the customer. Now I am in trouble how can I paid my medical bills.

Please advise me ASAP.

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Mar 29, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2017

HDFC Life Customer Care's response Hi, apologies for the inconvenience caused to you. Kindly share your policy no. for us to assist you on your query.