[Resolved] HDFC Bank — Not Providing Photo Attestation in My Passbook @HDFC0000443

Sanjitmcet

from Mumbai, Maharashtra

Nov 6, 2016

Address: 400068

Website: WWW.HDFCBANK.COM

Hello Sir/Madam,
Currently I am applying for renewing my PASSPORT which will be expired on 3rd March, 17 and therefore I will have to submit address as well as Photo Identity proof .
I am planning to provide my HDFC bank statement or passbook but when I visited Dahisar Anandnagar branch, they told me that they will not provide photo attestation on my passbook or the statement.
Per the RBI circulation, RBI/2006-07/139, DBOD.NO.LEG.BC.32/09.07.005/2006-07 Publication, HDFC bank will provide this.

Please help me in this matter as I will have to renew my passport for Foreign visit ASAP.

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Dec 8, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2016

HDFC Bank Customer Care's response Dear Customer,

Regret the inconvenience caused to you.

Kindly write to us at [protected]@hdfcbank.com with your account number, issue details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

Our concerned team will get back you.

-Natasha
HDFC Bank Customer Assistance

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Comments

Datta Nawade

from Mumbai, Maharashtra

Nov 7, 2016

When I try to transfer money to other bank and click on other neft or any other option it gives error"Application transaction not allowed". Please suggest and also find screen shot

Not Providing Photo Attestation in My Passbook @HDFC0000443 - Comment #2593055 - Image #0

Ragini Indla

from Sivagiri, Tamil Nadu

Nov 7, 2016

I transferred money to another bank yesterday morning till now i didnot get any amount credited but debited in hdfc account. I tried calling customer care but there are not respondig. Even if they pick the call they are cutting the call.Too bad about hdfc bank customer care service. And also too bad about hdfc bank service.