[Resolved] HDFC Bank — Not received booking confirmation yet

guptamayank

Website:

offers.smartbuy.hdfcbank.com/flights

I booked a flight through HDFC smart buy with goibibo partner. After booking it was mentioned that "Your booking is under process. We will confirm your booking via Email/SMS in the next 60 minutes." But still I haven't received any confirmation. They are not replying to email and not able to get in touch with customer care person even after holding the phone for 30 mins. And the amount has been deducted from the credit card.

My SmartBuy Reference n.o: [protected].

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Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

I request you to share your account/customer Id/card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better .

-Bejoy
HDFC Bank Customer Assistance