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[Resolved]  HDFC Bank — not received debit card yet

Hi,
I have been waiting for my hdfc debit card which was dispatched on 19th, jan 2019 the air bill no. Awb [protected] but havn't received it has yet. Im trying to call on custmoer care number but its always answering machine. Very bad and irresponsible service.
Please let me know about my debit card, i have given my mobile no also.

Thanking you
Mahesh parab
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Complaint marked as Resolved Mar 9, 2019

Complaint Status


[Jan 30, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response Feb 01, 2019 Dear Customer,

We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue within 5 working days on your register email ID.

-Nadia
HDFC Bank Customer Assistance
Verified Support
HDFC Bank Customer Care's response Feb 04, 2019 Dear Customer,

We have checked our records and confirm that Debit Card was dispatched to your communication address on January 21, 2019. We like to confirm Debit Card has been received by Manisha on February 01, 2019.

-Nadia
HDFC Bank Customer Assistance
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    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    59%
    Complaints
    27219
    Pending
    0
    Resolved
    15368
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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