[Resolved] HDFC Bank — not received fastag for my car

nayanjha

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560103

I have applied for two fastags on 10th nov but i have received only one but made payment for both,
I haven't received tag for ka53md9214.
Customer care number is always busy and seems there is no other way to reach them.
Travelling out of city in next 2 days not sure what difficulties i would face because of hdfc.
Luckily i got connected to customer care once and they asked to drop an email to mentioned mail id over call, also they said that you would get a reply in 72 hour's, did the same on 9th december but still no reply.
Now whenever i try to reach customer care, the number is always busy,.
Please help me as i have to travel out of city for medical purpose.

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Jan 19, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance