[Resolved] HDFC Bank — not received fastag since 20 days

[Resolved] HDFC Bank — not received fastag since 20 days

N Nikilpatel from Ahmedabad, Gujarat

I have applied fastag on 22/11/2019 from hdfv bank online data portal they gave me message that you will receive your fastag in next 7 working days. I did not received the fastag during this time. E so i registered complain on 1033 no. As there is no perticular contact for hdfc fastag. But still there is no response for this issue. I highly recommend not to buy fastag from hdfc bank as there is no particular on e point contact for that and there is no service at all. I don't know they will provide me the fastest or not. Don't buy from hdfc this is total fraud. Was this information helpful? No (0) Yes (0)
Jan 14, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 13, 2019 HDFC Bank Customer Care's response Dear Customer, We like to confirm your application is received & is under Process you will be receiving the Tag with is 7-10 working days. The delay is due to an exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. For any further assistance, you may write to us at fastag.[protected]@insolutionsglobal.com or call customer care at[protected]. -Zubin HDFC Bank Customer Assistance
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