[Resolved] HDFC Bank — not received the cash back yet

Shambvi shivan

from Bengaluru, Karnataka

Nov 12, 2018

Address: 560010

Hi,
I bought a phone on poorvika mobiles on july 11th 2018 with my hdfc debit card with an offer of 5%cash back from hdfc. I still haven't received my cash back.
My reference number for the cast withdrawal is
No.[protected]. An amount of 16000 was withdrawn.

My customer id[protected]

Can you please check on it and provide me with the proper response to my personal email id - shambhavi. [protected]@yahoo.com

Thanks,
Shambhavi

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Dec 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to write to us at [protected]@hdfcbank.com from your registered email id along with the exact details of the market offer against which the cashback is not received by you. If you have received email or sms, please share the details for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance