HDFC Bank — Not received the refund amount for cancellation of air ticket through hdfc smart buy

ratandalal

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560001
Website:	offers.smartbuy.hdfcbank.com

Booking Status: HDFC Bank SmartBuy Ref No : [protected] Goibibo Ref Number: N6EM5Z5JI Booked Request ID : GOFLDAPIHDFC672a[protected] Booked on : 09-12-15 Status : Successful Cancelled Status: 28.12.2015 Booking Reference: M5Z5JI Status: CANCELLED Date of Booking: 09Dec15 Amount refunded from Travel site goibibo to Hdfc Smart Buy on 29th December, 2015. But I am not getting any refund status or response from Hdfc Smart Buy Customer care by email and phone. The toll free number is not working currently. Email sent several times but no response from there end.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number / Credit card number, Original date and amount of transaction and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information.

-Anay
HDFC Bank Assistance