[Resolved]  HDFC Bank — not receiving any response from hdfc bank

Address:

Delhi

Hi,

I have a corporate bank account with hdfc (Kg marg, cp, delhi branch). I had applied on approx 2. Jul.2020 and i have received an account opening mail by 9. Jul.2020. Now i have following issues in banking with hdfc:

1) i have received the kit on 28. Jul.2020 but the kit is incomplete.
In the mail it was written that phonebanking, debit card netbanking will be received, but i only received cheque book and netbanking pin.

2) if i am trying to use netbanking pin with legit access, it is saying that contact your branch.

I have tried with call and email, but no response from branch. When we visited the branch, guard isnt allowing.

I need bank to answer and solve following:

1) do i need to wait for second kit for debit card and phone banking?
2) when should i suppose the netbanking to be activated from hdfc? Because of this we are still not eligible.

It is highly impacting our business. I hope customer satisfaction is their business as well.

Or else i am forced to switch to another bank.

Regards,
Abhishek rana
([protected])