[Resolved]  HDFC Bank — not receiving my otp

Hi,

For the last two days am trying to generate my net banking password as i have forgotten the previous one. Am neither receiving the otp on my registered phone or my registered email.

This has been going on for days now and i have made multiple attempts. It’s just not done, please resolve it immediately

This is urgent please help.

Regards,
Hemika
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Jul 25, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2018
HDFC Bank Customer Care's response
Dear Customer,

We request you to initiate fresh attempt and confirm the below details through email on [protected]@hdfcbank.com for further investigation 1. Date and time of attempt 2. Step by step screenshot of the transaction. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
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