HDFC Bank — Not receiving OTP in bank registered email address

HDFC Bank — Not receiving OTP in bank registered email address

V vikky5811 May 31, 2023 Jun 4, 2023 This thread was updated on Jun 4, 2023

I am trying to reset my net banking password but was unable to do so, as i am recieving OTP in SMS but not in email, no matter how many times i tried Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jun 1, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

vikky5811's [Complaint's author] reply, Jun 4, 2023

tried hdfcbk.io/k/DUvfZvrLAj0 it's not accepting the reference number, generated ref number using https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Customer_Center.aspx

vikky5811

Jun 4, 2023

reference number/docket number is[protected]