[Resolved] HDFC Bank — not receiving otp on email id for reset of net banking ipin

bhavindaulat

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700001

I have to reset my net-banking pin. There are 2 options :

1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's otp (By that green otp method)

2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.

Cust id: 75135961

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Sep 11, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Anay
HDFC Bank Customer Assistance

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