[Resolved] HDFC Bank — not receiving otp sms on my register mobile number

niveditha natraj

from Hyderabad, Telangana

Address:

Hyderabad, Telangana, 500016

From past 2 days i am not receiving otp sms on my register mobile number for any transaction either from netbanking or credit card due to this i am unable to do online transactions, do need full on urgency. I want resolution as soon as possible as i have to pay bills, i am trying to call my relationship manager also but number is not working. Need immediate action as soon as possible.

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Jun 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, Account No./Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance