[Resolved]  HDFC Bank — not receiving welcome kit

Address:New Delhi, Delhi, 110049

I visited hdfc bank branch in south extension part 2 on 16th mayfor account opening of my daughter for sukayna samriddhi scheme. The staff named ravi took 2 hrs to complete the form of sukayna samriddhi scheme & also he said i am required to open a account in hdfc u/g me for the same. So i did the same, but i asked him generally i am out of town or in office, so how do i receive my welcome kit, he said the courier guy will call me. However, my welcome kit is received by a guy udham & when called up he denied receiving it. My daughter account got blocked when complained. Also the staff ravi who was delt with me stopped taking my call as well. I am a 10 year loyal client to hdfc bank & this is what i am getting. I really don't expect this. I am in distress, please help
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Jul 4, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 31, 2018
HDFC Bank Customer Care's response
Dear Customer,

We understand that our branch official Mr. Varun Jain has contacted you and addressed your query. For further assistance you may contact him on [protected].

-Manoj
HDFC Bank Customer Assistance
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