[Resolved] HDFC Bank — not refund excess payment

Shahi dixit

from Gorakhpur, Uttar Pradesh

Address:

Gurgaon, Haryana, 122001

I closed my hdfc personal loan on 27 feb 2018. Bank deduct 25660 excess amount as an emi on 5 march 2018 and refund only 17842 on 8 march remaining 8198 rates is charged against my hdfc car loan. Also again 8198 charges from my bank account as car loan emi now my excess amount of rent 8198 is not refunded by bank. Today is 16 of march and i am calling them again and again for refund but no response they are again asking for 7 working days for refund.

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May 2, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, Loan account no, charges detail and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance