[Resolved] HDFC Bank — nre nro account opening

Shreeniwas Shirsat

from Pune, Maharashtra

Address:

411013

My daughter applied for new account opening during her recent visit to india. The official in magarpatta city pune branch (A badly supervised and ill informed trainee i believe) said it will take max 7 days.
The process is still incomplete after one month in spite of full compliance of documents on day one and numerous visits for follow up.
Bad news is the accounts are opened in some different branch without our consent.
High value check deposited is not cleared after 8 days.
It was worst experience with hdfc bank.

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Feb 8, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2017

HDFC Bank Customer Care's response Dear Customer,

We regret the fact that you have had cause for complaint and we apologize for the inconvenience caused to you. We assure you that it is our endeavor to consistently deliver quality services at all times for our esteemed customers like you. We understand that our branch official Mr. Tushar Dudhal has contacted you and apologize for the inconvenience caused to you. He has informed you the account transfer process. For further assistance, you may contact him on [protected].

Anay,
HDFC Customer Service Assistance.